Terms and Conditions

Welcome to Riverwalk Jakarta! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or booking our tours, we assume you accept these terms and conditions in full. Do not continue to use Riverwalk Jakarta’s website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

  • “Company”, “We”, “Us”, “Our” refers to Riverwalk Jakarta.
  • “User”, “Client”, “You”, “Your” refers to the person accessing this website and accepting the Company’s terms and conditions.
  • “Services” refers to the tours, workshops, and other offerings provided by Riverwalk Jakarta.

2. Booking and Payment

  1. All bookings are subject to availability. We will confirm your booking via email.
  2. Payment for tours and workshops must be made in full at the time of booking, unless otherwise agreed. We accept payments via [list accepted payment methods, e.g., credit card, bank transfer].
  3. Prices are listed in Indonesian Rupiah (IDR) and are inclusive of applicable taxes, unless otherwise stated.
  4. We reserve the right to change our prices at any time, but changes will not affect bookings that have already been confirmed.

3. Cancellation and Refunds

  1. You may cancel your booking subject to the following conditions:
    • Cancellations made more than 7 days before the scheduled tour/workshop will receive a full refund.
    • Cancellations made between 3 and 7 days before the scheduled tour/workshop will receive a 50% refund.
    • Cancellations made less than 3 days before the scheduled tour/workshop are non-refundable.
  2. To cancel your booking, you must notify us in writing via email at [Your Company Email Address].
  3. We reserve the right to cancel a tour/workshop due to unforeseen circumstances (e.g., weather conditions, safety concerns). In such cases, you will be offered a full refund or the option to reschedule.

4. Safety and Conduct

  1. Your safety is our priority. You must follow all instructions provided by our guides and staff during tours and workshops.
  2. We are not liable for any personal injury, loss, or damage to personal belongings during our tours and workshops, unless caused by our negligence.
  3. You are responsible for your own conduct and must respect the environment, local customs, and other participants. We reserve the right to exclude any participant from a tour/workshop if their conduct is deemed inappropriate or unsafe.

5. Intellectual Property

  1. The content, layout, design, data, graphics, and imagery of this website are protected by intellectual property laws and are owned by Riverwalk Jakarta.
  2. You may not copy, reproduce, distribute, or create derivative works from our website content without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Riverwalk Jakarta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via our services.

7. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Jakarta.

8. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after any such changes constitutes your acceptance of the new terms and conditions.

9. Contact Information

If you have any questions about these terms and conditions, please contact us at:

[Your Company Address]

[Your Company Email Address]

[Your Company Phone Number]